Privacy

What is collected

Reading this site asks nothing about you. The story form on the Contact page is not connected yet: it sends nothing and stores nothing. Before it opens, this notice will say what the form collects, who reads it, how long it is kept and how to have it removed.

We use Google Analytics, a service that counts visits so we can see which pages actually help people. Through it we receive the pages you opened and in what order, roughly how long you stayed, your approximate location (usually the city or region, worked out from your internet address), the type of device, browser and operating system you used, how you arrived — a search engine, a link from another site, or typing the address — and a randomly generated identifier stored by your browser so that several page views can be recognised as one visit. Your full internet address is used to work out that approximate location. We never see your name and we make no attempt to work out who you are.

Why

To see which parts of this website help visitors and which do not, so we can improve it. That is the only purpose. Nothing here is used to make a decision about you, and there is no automated profiling.

Our legal basis

We process this information to fulfil our mandate as a public office, under Section 12(e) of the Data Privacy Act of 2012 (Republic Act No. 10173).

Who else receives it

Google LLC, which operates Google Analytics, processes this information for us on our instructions. Google is based in the United States, so this information leaves the Philippines. Our arrangement with Google requires it to protect the information and to use it only as we direct. We do not sell it, we do not use it for advertising, and we share it with no one else.

How long it is kept

Detailed visit records are kept for 14 months and then deleted automatically. Summary counts — how many people opened a page in a month, with nothing that could point to a person — are kept longer so we can compare one year against another.

Cookies

This site stores a small file in your browser so that several page views can be recognised as one visit. It carries a random identifier and nothing about you. You can block or delete it in your browser settings at any time. The site will keep working, and we will simply count you as a new visitor each time. This site does not show a cookie pop-up.

Your rights

Under the Data Privacy Act you may ask what information we hold about you, have it corrected, object to how it is used, ask for a copy, or ask us to erase or block it. You may also complain to the National Privacy Commission at privacy.gov.ph (opens in a new tab). Because what we hold from your visits does not identify you, we may not be able to find records relating to you specifically — but we will explain what we have and how it works.

How to reach us

For anything about privacy, write to the Data Protection Officer of the Cebu City Government.

For anything about this website or about visiting Cebu City, contact the Cebu City Tourism Office.

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